Privacy Policy

Introduction

clever-tapir ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle rental services or visit our website at clever-tapir.com.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking enquiry through our website
• Enter into a rental agreement
• Contact us via email or other channels
• Subscribe to our communications

This information may include:

• Full name and contact details
• Email address
• Driver's licence information
• Payment card details
• Rental history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle rentals
• Communicate with you about your bookings
• Improve our services and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist our operations (payment processors, insurance providers)
• Law enforcement when required by law
• Professional advisers including lawyers and accountants

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Rental records are typically retained for seven years for legal and insurance purposes.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

clever-tapir
142 Wickham Street
Fortitude Valley QLD 4006
Australia
Email: [email protected]